Síminn, Iceland’s Primary Telecom Operator, Chooses Comarch’s Billing

Comarch signed a contract to deploy a convergent billing solution for a well-established Icelandic communications service provider – Síminn. With Comarch Convergent Billing, the operator will be able to achieve process excellence and, as a result, improve the overall efficiency of billing processes as well as deploy a modern platform to support a digital services era transformation in the telecoms industry. The companies will partner for the first time in this BSS project which is due to commence in October 2013.

"After a thorough selection process we have chosen Comarch as a BSS vendor for replacing our existing billing system as the solution proposed by the company was the best fit to our requirements. It has to not only support contemporary but also future business models and market trends, with a strong focus being on customer experience. In addition to that we were impressed by their technical expertise and dedicated approach. We highly value long term relationships with our business partners and we see Comarch as an agile organization that has a lot to offer for telecoms, especially in today’s digital services era," says Eric Figueras, Vice President and CTIO at Síminn.

"It is a great challenge to work with the progressive Icelandic operator with an established position on the market and a wide portfolio of services including mobile, fixed, Internet and IP TV, for both residential and business markets. Optimized and efficient billing processes are crucial for managing such complex offerings and with Comarch Convergent Billing system, we can help Síminn achieve this as well as enable them to simplify processes. This newly announced business collaboration will lead to another very valuable reference for Comarch," says Piotr Piątosa, Vice President and Director of the Telecommunications Business Unit at Comarch.

Comarch has already implemented its Convergent Billing solution across many countries, including the Netherlands, Germany, France, United Kingdom, Nordic countries, as well as the North and South America. Comarch Convergent Billing chosen by Síminn provides the following functionalities: Billing, Accounting, Formatting, Product Catalog, Data Exchange, Resource Management, Application Integration Framework.

 

About Síminn

Síminn was established in 1906 and is regarded as one of the country's most reliable companies, affecting the daily lives of all Icelanders.  Síminn provides a wide portfolio of services, including fixed line, mobile, internet and IP TV, as well as Managed Services. Síminn was the first Icelandic company to launch nationwide mobile 3G service in 2007 and its current mobile network (2G/3G) reaches 98% of the Icelandic population and the service will be enhanced soon with 4G. As a part of the IP TV service offering, Síminn will launch over-the-top (OTT) service later this year, using its own content delivery network to ensure quality of service and experience.