Comarch Communications Wins “OSS & Automation Leader” at The Fast Mode Awards 2026

Comarch Communications has won the “OSS & Automation Leader” award at The Fast Mode Awards 2026. Marking the second consecutive year that the company has secured top honors at the global industry awards, the recognition highlights its Operations Support Systems (OSS) architecture. The platform delivers measurable savings and performance gains while providing an engineering roadmap toward Level 4 network autonomy, with engineers keeping full oversight.

Built on native TM Forum Open Digital Architecture (ODA) with over 20 certified Open APIs, Comarch Communications’ OSS eliminates operational silos across mobile/5G, fixed access, transport, core, satellite, and IoT networks. At the heart of the platform is a unified inventory that gives operators a complete, real-time map of their entire network, regardless of the equipment vendor. 

The system’s intelligent fault management filters out up to 90% of alarm noise, identifies the root causes of issues, and resolves many incidents automatically. In live operations, this speeds up service activation for 5G and edge offerings by 3x to 5x, cuts issue resolution times (MTTR) by more than 50%, and reduces manual tasks and technician site visits by up to 40%, delivering overall operational cost savings of up to 25%.

Verified Field Results Across Global Carriers

These results come from commercial Tier 1 networks. In South Korea, Comarch Communications supported LG U+ during the commercial rollout of the world’s first 5G network. In Germany, Vodafone consolidated three legacy systems into a unified Comarch Communications Service Assurance platform, reducing CAPEX by 47%, and OPEX by 68%. 

In the UAE, Etisalat automated its field workforce, reaching 7.57 completed tasks per technician daily and optimizing 2,000 appointments every three minutes (a 4.75-fold efficiency increase), while du implemented Comarch Communications OSS across multi-vendor RAN, transport, core, and GPON infrastructure for 6.7 million subscribers to achieve full cross-domain visibility.

"Operators we talk to face the same challenge: networks are getting more complex, but teams aren’t getting any bigger. Our goal is to take the routine work off engineers’ shoulders, so they can spend their time improving the network instead of putting out fires," said Marek Kuczyński, Chief OSS Product Officer at Comarch Communications. "This award means a lot to us, but what matters most is that engineers stay in control. Automation should support their decisions, not replace them."

The platform is the result of long-term investment. Over the past decade, the Comarch Group has put €590 million into proprietary R&D, and that work is now moving into live networks. One example is North Africa’s first autonomous network pilot, carried out with Hatif Libya.

With proven results in Tier 1 networks across Asia, Europe and the Middle East, Comarch Communications helps operators cut costs and simplify day-to-day work today, while preparing their networks for the next stage of automation – with people firmly in control.

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