Comarch to Hold Presentation on “Enterprise – A Customer or Partner? How Self-Service Billing Can Turn Business Relationships Upside Down.”

Paweł Lamik, Product Manager in the Telecommunications Business Unit will give a presentation during the ETIS Billing Working Group Meeting, on the 2nd of December in Berlin, Germany.

The presentation will cover case studies based on recent BSS implementations for mobile operators in Western Europe solely serving business/enterprise customers. Each case study will include a basic description of the business model, services offered and information regarding how an enterprise web self-service solution can affect business relationships.

"Innovative telco startups are not only able to offer new services based on novel communication technologies, but also know-how regarding ways to turn customer self-service into a competitive advantage. By exposing their enterprise customers and partners to advanced tools, these operators enable a business model transformation which starts with blurring the boundaries between customer and partner. What comes next?" asks Paweł Lamik, Product Manager, Telecommunications Business Unit, Comarch SA.