Comarch Once Again Included in 2025 Gartner® Market Guide for CSP Service Design and Orchestration Solutions

Gartner has been including Comarch in its reports for over 10 years. This time Comarch has been named as a Representative Vendor in Gartner’s recent report, 2025 Gartner Market Guide for CSP Service Design and Orchestration Solutions. "The CSP service design and orchestration solutions market is influenced by cross-domain orchestration needs, AI and GenAI integration, autonomous network ambitions, intent-driven orchestration and closed-loop operations. CSP CIOs can use this Market Guide when planning and sourcing these solutions.¹”

Marek Kuczyński, Chief OSS Product Officer at the Telecommunications Division at Comarch said: “We are a provider of a comprehensive portfolio of SD&O products and services, and we meet the outlined criteria and offer all the essential capabilities required to streamline the complex processes of modern telecommunications networks. We believe this recognition in the report places Comarch among the Representative Vendors in the market.”

The Market Guide states: “Communication service providers are increasingly leveraging AI, GenAI and cloud for their service design and orchestration requirements, with a greater focus on end-to-end orchestration solutions that offer flexibility beyond traditional scenarios, emphasizing fully automated approaches¹”. Comarch’s portfolio offers a wide range of capabilities, including consulting, system integration, operations, and SaaS/PaaS solutions. These enable CSPs to modernize their service management processes with efficiency and effectiveness. The company’s strong focus on adopting the latest technologies and commitment to industry standards, including Open API support, ensure seamless integration and interoperability. Additionally, advanced functionalities such as self-healing features and dark Network Operations Centers minimize the need for human intervention in routine tasks.

By forming strategic partnerships with IT systems integrators and experts in network planning and building solutions, Comarch continues to deliver tailored results that drive CSP transformation. This dedication positions Comarch as a trusted partner for modernizing and optimizing service design and orchestration processes.

 

1. Gartner^®, Market Guide for CSP Service Design and Orchestration Solutions, Amresh Nandan, Susan Welsh de Grimaldo, 23 July 2025

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