Comarch Intelligent Assurance Receives Pipeline’s 2019 Innovation Award

Comarch announced today that it received the Pipeline Innovation Award as a leader in the “Innovation in Assurance” category.

This category is intended to “recognize innovations designed to assure services and operations, and to prevent customer-facing issues”. Pipeline Innovation Awards are granted by a jury of key executives from leading service providers and influential members of the telecom analyst community. The awards are among the most desired endorsements for continued excellence in the field of communications technologies.

"We applaud Comarch for the recognition it received in the 2019 Pipeline Innovation Awards from the esteemed award judges," said Scott St. John, managing editor of Pipeline. "This year we saw hundreds of nominations, which were then whittled down to just two Finalists, and ultimately to just one Winner in each category through an extensive evaluation process. The two Finalists submissions were painstakingly reviewed by the judges panel which include key stakeholder for analyst firms and service provider organizations such as CenturyLink, Telenor, Telstra, WOW, and MTN.  Winning in the Innovation in Assurance Category not only underscores the level of technical advancements Comarch has achieved, but also provides a level of validation from those who buy, use, and recommend innovative technology products like theirs."

The award-winning solution, Comarch Integrated Assurance, is a product line that addresses operators’ issues from the perspective of service assurance management. Comach Integrated Assurance evolved from Comarch Next Generation Service Assurance (NGSA), which transformed traditional network-centric fault management into a telecom assurance solution, taking into account the resource, service and customer perspectives, and started to break down unmanageable siloed system architecture. This paved the way for the more comprehensive Comarch Integrated Assurance (IA), with embedded support for end-to-end assurance processes such as incident management, problem management and change management, as defined by ITIL®. By deploying Comarch’s service assurance telecom solution, operators can manage digital services based on complex value chains, and aggregate information from partners’ systems and converged networks, including IT infrastructure and fixed, mobile and cable access domains. The next step in this assurance evolution is Comarch Intelligent Assurance & Analytics (IA&A). This solution enhances integrated assurance with OSS/BSS data analytics, big data management capabilities, an artificial intelligence module using machine learning algorithms for predictive maintenance, and knowledge accumulation functionalities to automate the collection and collation of best practices related to preventing and solving network issues within an organization. This makes Comarch IA&A the best suite for the successful implementation of the AIOps concept which is revolutionizing telecom network and service assurance.