Comarch Communications Named a Representative Vendor in 2026 Gartner® Market Guide for CSP Service and Network Assurance Solutions

 

 

Network Assurance Solutions

Comarch Communications, a global provider of advanced IT products for connectivity infrastructure, has been recognized as a Representative Vendor in the 2026 Market Guide for CSP Service and Network Assurance Solutions.

In our view, the Gartner report examines how the communications service provider (CSP) market is evolving to address strategic roadmaps. According to the research, "Agentic AI and autonomous network ambitions are driving new innovations in service and network assurance, as modernization projects aim to achieve operational efficiencies and enhance customer experience." The report further notes, "CSPs are modernizing legacy OSS environments to increase agility and automation, moving from network-centric to service-centric assurance."

For CSP technology leaders planning to modernize their operations, Gartner recommends "Phase in automation and AI agents, prioritizing use cases that deliver measurable near-term value, such as predictive fault management and SLA compliance, while planning for agentic AI frameworks to support long-term autonomous operations."

Comarch Communications brings decades of experience to the telecommunications sector, delivering comprehensive IT solutions that empower CSPs to optimize operations, enhance customer experience, and monetize new services. Our robust portfolio spans across BSS, OSS, and beyond, supporting the digital transformation journeys of leading operators worldwide.

 

Gartner, Market Guide for CSP Service and Network Assurance Solutions, Susan Welsh de Grimaldo, Amresh Nandan, Will Rice, 5 January 2026.

Gartner does not endorse any vendor, product, or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner's research publications consist of the opinions of Gartner's Research & Advisory organization and should not be construed as statements of fact. Gartner® disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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