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How telecoms can enhance their customer experience through omnichannel journeys
Comarch Invites to a free Webinar: How telecoms can enhance their customer experience through omnichannel journeys
Bartłomiej Kordas, BSS Product Manager at Comarch will discuss the role that omnichannel plays in companies of today, especially in the telecom business, and how it will be changing in the near future.
Watch and Learn:
- Which channels and actions are crucial for correctly establishing an omnichannel strategy?
- How to provide a positive customer experience across many channels.
- Why omnichannel is a must in telecommunications today, and how it can generate revenue.
- Why product catalog driven architecture and shared business processes are the key factors in omnichannel success.
Date: Wednesday 23rd November 2016
Time: 2 PM GMT/9 AM EST
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