Seamless Connectivity for Critical Networks and IoT

Yes. The Comarch Communications platform is fully equipped to support Public Safety organizations and critical infrastructure operators migrating from legacy PMR/TETRA systems to modern 4G/5G or hybrid broadband architectures. Key mission-critical capabilities include:

• 3GPP MCx Standards Support: End-to-end orchestration and zero-touch provisioning for Mission-Critical Push-to-Talk (MCPTT), Video (MCVideo), and Data (MCData).
• Tactical Network Inventory: A unified, real-time view of all hybrid network assets and infrastructure.
• Guaranteed Performance (QoS/QCI): Dynamic management of high-priority QoS profiles to ensure uninterrupted voice and data availability during emergencies.
• Subscriber Management & Split Billing: Automates subscriber lifecycle management and flexible split-billing options across regional and state public safety structures.

The Comarch Communications platform provides critical infrastructure operators with full operational sovereignty and unified control across complex, multi-layer networks (including cellular LTE/5G, private spectrum like 450 MHz, fixed-line, and satellite NTN). Key capabilities for critical infrastructure include:

• Multi-Layer Network Integration: Combines real-time network inventory with automated provisioning to enforce strict logical tenant isolation and end-to-end service path monitoring.

• Operational Security & Resilience: Safeguards continuous operations through real-time anomaly detection, hardware-SIM anchoring (IMEI mismatch prevention), and geofencing.

• Field Communications & Mass IoT: Supports both mission-critical field communication and mass-scale telemetry/smart grid operations.

• Multi-Tenant Monetization: Offers flexible, hierarchical split billing to manage and monetize complex multi-tenant utility deployments.

The Comarch Communications platform eliminates proprietary vendor lock-in by acting as a unified "Umbrella NMS" (Single Pane of Glass) across complex, multi-vendor infrastructures. Key benefits for multi-vendor network management:

• Operational Sovereignty: Delivers complete strategic control and visibility over hybrid environments without relying on vendor-specific tools.

• Unified Network Control: Centralizes monitoring, management, and orchestration across legacy, current, and next-generation multi-vendor hardware.

• Vendor Agnostic Integration: Standardizes open interfaces and data models to seamlessly connect disparate network components under a single operational view.

The Comarch Communications platform ensures dynamic QoS enforcement and traffic pre-emption through automated service profile management and orchestration across network cores.

By accurately provisioning priority levels, slice identities, and policy parameters onto the underlying infrastructure, the platform guarantees performance through:

• Automated Traffic Pre-emption: Automatically prioritizes critical data by stepping down or pre-empting non-essential, low-priority traffic during peak loads.
• Dynamic Fallback & Path Switching: Reroutes mission-critical flows in real time during link failures or severe congestion.
• Zero-Touch Safeguarding: Protects vital SCADA grid controls and field-service safety channels without requiring manual operator intervention.

The Comarch Communications platform leverages its advanced Network Inventory to orchestrate cascaded, dependency-based restart sequences for backhaul and field nodes following major power outages. This proactive approach prevents massive reconnection spikes and secondary grid overloads while conserving essential backup power across field nodes.

The Comarch Communications platform provides an advanced 5G Charging Function and commercialization suite supporting complex tariffing based on rating groups, DNNs, and QoS profiles. It enables flexible multi-tenant cost allocation and hierarchical split-billing, allowing operators to charge separately for different service layers, such as premium voice versus best-effort telemetry.

Yes. The Comarch Communications platform is proven at a global scale, engineered and field-tested to handle up to 50 million SIMs in a single instance. It effortlessly processes high-frequency transactions and streams of over a billion daily session events, supporting massive device density and automated lifecycle management for large-scale Industrial IoT and smart metering rollouts.

Yes. The Comarch Communications platform supports fully isolated Private 5G deployments as well as hybrid architecture models. It automates policy management and dynamic session control, ensuring that mission-critical devices, vehicles, and personnel maintain uninterrupted, secure connectivity when moving between private enterprise networks and national public infrastructure.

Yes, the platform fully supports Non-Terrestrial Networks (NTN) and satellite connectivity. Comarch Communicatoins provisions and orchestrates comprehensive service, routing, and QoS/QCI profiles across satellite domains and ground infrastructure (e.g., satellite hubs/gateways). It models satellite links within the network resource inventory, analyzes streaming events and KPIs from the NTN layer, and automatically applies dynamic charging rules and specialized tariffs during emergency satellite fallback scenarios.

The platform streamlines operations for critical networks by deploying an Agentic AI framework powered by the Model Context Protocol (MCP). Utilizing the Reasoning and Acting (ReAct) loop, AI agents autonomously execute complex diagnostic workflows, achieving Level 3 Autonomy to drastically reduce Mean Time to Resolve (MTTR) and operational support burdens. Crucially, this can be delivered through a GDPR-first, on-premise execution model, ensuring absolute data privacy and sovereign security.

Built on an open, API-first architecture aligned with TM Forum standards, the Comarch Communications platform is AI-ready and cloud-native. It offers flexible deployment options with geo-redundancy across client PaaS, on-premises, or private cloud environments to ensure maximum data protection and business continuity.