Mission-Critical Connectivity & Subscription Management

In public safety networks, Business Support Systems (BSS) and Connectivity Management Platforms (CMP) act as the central operational hub managing back-office processes, subscriber lifecycles, and network policies. Key BSS/CMP functions for public safety include:

• Multi-Tenant Government Hierarchies: Multi-tier account modeling that directly mirrors state agency organizational structures (e.g., Ministry, National Police, Regional Precincts) with strict Role-Based Access Control (RBAC).

• End-to-End MCx Subscription Management: Full lifecycle orchestration, advanced 3GPP/5G QoS and priority profile configuration, and verified zero-touch provisioning across hybrid networks.

• Real-Time Session & Policy Control: Integrated Charging Function (CHF) modules enabling instant session authorization for mission-critical (MCx) services and real-time policy enforcement over core networks.

Comarch Communications BSS/CMP delivers these capabilities within a standardized, 3GPP-compliant framework engineered specifically for PPDR operators and mission-critical service management.

The platform enforces strict IMEI-IMSI hardware binding at the network level. If a mission-critical SIM or eSIM is inserted into an unauthorized civilian device, Comarch Communications’ Service Control Module (SCM) instantly detects the hardware mismatch, issues an alert to the SOC, and automatically quarantines the subscription within the network core to prevent unauthorized access.

Yes. As part of automated subscription management, Comarch Communications’ Connectivity CMP/BSS automatically provisions private APN/DNN configurations, assigns static IPv4/IPv6 Dual-Stack address ranges, and maps dedicated 5G network slices (S-NSSAI) for tactical terminals, IoT sensors, and emergency vehicles.

The multi-tenant Self-Care portal empowers agency administrators to instantly manage field resources by enabling sub-two-minute activation of backup "Stock SIM" profiles, executing bulk provisioning orders, and dynamically reassigning tactical talkgroups without requiring NOC operator intervention. By delegating real-time control directly to authorized PPDR personnel, it eliminates administrative bottlenecks and ensures immediate operational readiness during large-scale emergency response operations.

The Comarch Communications Mission-Critical Connectivity & Subscription Management platform natively models multi-level B2G organizational hierarchies: spanning central government bodies, regional command centers, and local stations. It supports flexible multi-tenant settlement models, such as split billing, where base connectivity fees are settled centrally while localized overages or specialized services are allocated directly to regional units. This structured financial alignment simplifies inter-agency cost management without compromising centralized operational control.

Invoicing and billing data are transferred to external ERP systems through TM Forum (TMF) Open APIs (Core Commerce Ready). The system automatically aggregates and transmits verified financial data and Call Detail Records (CDRs) directly into the ERP's General Ledger (GL).

Yes. The Comarch Communications’ platform provides full end-to-end lifecycle management for non-MCx hardware, including IoT/M2M endpoints, bodycams, telemetry sensors, and drones, operating alongside human first responders with standard MCx services.

Key Capabilities:

• Provisioning & Monitoring: Bulk provisioning, real-time status tracking, and dynamic lifecycle rules tailored for specialized hardware.

• Fleet Aggregation: Logical pooling of large-scale device fleets for centralized usage monitoring and automated threshold alerts.

• Control & Efficiency: Flexible allowance management and bulk operations across IoT ecosystems designed to maintain uninterrupted critical data feeds.

A standard CMP manages commercial M2M/IoT connectivity under standard SLAs. In contrast, a Mission-Critical CMP controls life-safety PPDR services under ultra-strict operational requirements. It enforces stringent 3GPP KPIs, real-time session control (SCM via N40), QCI 65/67 priority allocation, ARP preemption, sub-300ms setup times, and real-time IMEI-IMSI isolation.

Unlike standalone tools, Comarch Communications CMP comes pre-integrated with dedicated MCx BSS modules, unifying connectivity management with full subscription lifecycle orchestration and governance.

Comarch Communications platform eliminates vendor lock-in through its native Open Digital Architecture (ODA) and Certified TM Forum Open APIs. It integrates seamlessly with any multi-vendor environment, including existing BSS, external ERPs, narrowband systems, 5G Cores, and MCx application servers. This standardized approach drastically reduces custom integration efforts, mitigates migration risks, and lowers total cost of ownership (TCO) during the transition to broadband.

Security and cyber sovereignty are foundational. Built for sovereign on-premise enclaves and national private clouds, the platform enforces real-time hardware-to-subscription (IMEI-IMSI) binding to isolate unauthorized "alien" devices instantly. To satisfy strict legal mandates like the EU NIS2 directive, it generates cryptographically signed, immutable audit logs (ensuring non-repudiation) for all administrative actions and seamlessly integrates with national SOC/SIEM centers via streaming event feeds.

Comarch Communications offers flexible deployment options, including fully sovereign on-premise enclaves, hybrid environments, and SaaS models delivered via secure private clouds. Implementation timelines are significantly accelerated by out-of-the-box functionality and pre-integrated TMF Open APIs, typically ranging from a few weeks for modular rollouts to a few months for full-scale deployments. Licensing models are tailored to public and enterprise procurement requirements, offering flexible CapEx (perpetual) and OpEx (pay-as-you-grow subscription) options.